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COVID Testing & Information

Last updated: 18 March at 04:00

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FAQs & Disclaimer

Testing Disclaimer

Testing Disclaimer

It is your responsibility to check you are not only booking the correct COVID test but also ensure you leave enough time to get the results before you fly. The COVID testing service is operated by TAC Healthcare Group Ltd and Glasgow Airport is not responsible for any results of testing. Whilst we try to keep our website as up to date as possible, the situation is changing on a daily bases so we encourage you to check the government website to ensure that you are getting the most accurate information for the destination you are flying to.

FAQs

You can find a list of our most frequently asked questions for Coronavirus on our FAQ page

1

Helping each other to travel safely

Together with the wider industry, we are working hard and have committed significant investment towards ensuring the safety and wellbeing of our passengers and staff.

We have introduced a series of measures to ensure our leisure and business travellers enjoy a safe and pleasant experience while passing through the terminal.

If you require special assistance whilst at the airport, please check the Special Assistance section for any changes that may affect your journey at the airport due to additional COVID-19 measures.

2

Measures we're taking to keep you safe

We created this page for our passengers and colleagues who may have concerns about COVID-19 and their travel plans. The information has been prepared based on, and following, the advice of Heath Protection Scotland, Public Health England and the UK Government who we are in contact with on a regular basis. 

We would urge passengers travelling through Glasgow Airport to make themselves aware of the most recent government guidance, which can be found here. The latest travel advice can be found on the Foreign and Commonwealth office.

The Scottish Government has published its plan for living with COVID.

This means that at Glasgow Airport:

  • Masks are no longer mandated within the airport terminal.
  • The wearing of masks is down to an individual's personal choice within Glasgow Airport, please check with your airline on their on-board requirements which may differ to airport and other airlines.
  • The need to observe physical distancing no longer applies.
  • Hand sanitizer gel is available for our customers throughout the terminal.
  • Some protective screens remain in place.

Additional measures

It is important to stress that anyone who is experiencing Coronavirus (COVID-19) symptoms or feeling unwell should not travel to the airport.

GOV.SCOT - Guidance on travel and transport Foreign, Commonwealth & Development Office
3

Coronavirus Testing

There are currently two testing facilities at Glasgow Airport.

1. NHS Testing facility

This testing facility is not operated by Glasgow Airport. It is a government-run operation and only people with COVID19 symptoms should use this testing facility.

Appointments are required.

Please do not come to the Airport terminal building.

Fill out the self-referral form on the Government website.

The Glasgow Airport COVID-19 Drive Through site is located in the long-stay car park.

Please follow the yellow highway signage for NHS COVID-19 Testing centre from all directions.

2. Rapid Antigen Testing Facilities

Glasgow Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer onsite rapid antigen testing to passengers who require this service before they fly.

3. PCR Testing

Glasgow Airport has partnered up with TAC Healthcare Group Ltd (TAC) to offer onsite PCR testing to passengers who require this service before they fly.

Rapid Antigen Test PCR Park & Test
4

International travel & quarantine

Passengers travelling to Scotland from outside the Common Travel Area should be aware of the entry requirements from their country of departure.

You may be required to isolate for ten days on return and enter a government managed quarantine facility dependent on country of departure.

Please visit the below Scottish and UK government website links for the most up-to-date information and guidance.

Scottish Government COVID-19 Health Measures at Borders: International Travel

Scottish Government COVID-19 Guidance on Travel and Transport

UK Government Travel Advice: Coronavirus (COVID-19)

5

Travel & Airline updates

Travel

A number of airlines have cancelled flights in response to the latest travel advice regarding Coronavirus.

Please click over to our Airlines section. You will be able to select your airline from a list which includes a website link and contact details.

You can check the status of your flight on our flight information page.

For specific flight information please contact your airline directly.

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Retail updates

Retail Re-opening Updates

Accessorize

Accessorize

Opening Times:
08:00 - 20:00 daily

Beardmore Bar & Restaurant

Beardmore Bar & Restaurant

Opening Times:
Monday: 04:30 - 20:00
Tuesday: 04:30 - 19:30
Wed - Sun: 04:30 - 21:30

Boots

Boots

Opening Times:
Monday: 04:00 - 20:00
Tuesday: 04:00 - 20:00
Wednesday: 04:00 - 20:00
Thursday: 04:00 - 20:00
Friday: 04:00 - 20:00
Saturday: 04:00 - 20:00
Sunday: 04:00 - 21:00

Burger King

Burger King

Burger King after security is now open*.

Opening Times:
Tuesday - Friday: 05:00 - 19:00
Saturday - Monday: 11:00 - 19:00

*Opening times are reduced and are subject to change.

Caledonia Bar & Restaurant

Caledonia Bar & Restaurant

Opening Times:
05:00 - 13:00 daily

Celtic

Celtic

Opening Times:
Monday: 08:00 - 16:00
Tuesday: 08:00 - 16:00
Wednesday: 08:00 - 16:00
Thursday: 08:00 - 16:00
Friday: 08:00 - 16:00
Saturday: 08:00 - 16:00
Sunday: 08:00 - 16:00

Discover Glasgow

Discover Glasgow

Opening Times:
Monday: 05:00 - 19:30
Tuesday: 05:00 - 19:30
Wednesday: 05:00 - 19:30
Thursday: 05:00 - 19:30
Friday: 05:00 - 19:30
Saturday: 05:00 - 18:00
Sunday: 05:00 - 19:30

Frankie & Benny's

Frankie & Benny's

Opening Times:
12:00 - 20:00 daily

JD Sports

JD Sports

Opening Times:
05:00 - 20:00 daily

Krispy Kreme

Krispy Kreme

Opening Times:
Monday: 05:00 - 19:00
Tuesday: 05:00 - 19:00
Wednesday: 05:00 - 19:00
Thursday: 05:00 - 19:00
Friday: 05:00 - 20:00
Saturday: 05:00 - 17:00
Sunday: 05:00 - 20:00

Luggage Point

Luggage Point

Opening Times:
Monday: 07:00 - 16:00
Tuesday: 07:00 - 16:00
Wednesday: 05:00 - 14:00
Thursday: 07:00 - 16:00
Friday: 07:00 - 16:00
Saturday: 05:00 - 14:00
Sunday: 07:00 - 16:00

Rangers Store

Rangers Store

Opening Times:
06:00 - 15:00 daily

Starbucks

Starbucks

Starbucks before security:
04:00 - 21:30 daily

Starbucks after security:
04:00 - last flight daily

Sunglass Hut

Sunglass Hut

Sunglass Hut after security:
05:00 -18:00 daily

WHSmith

WHSmith

Main Airside Opening Times:
First flight - last flight daily

Domestic Pier Opening Times:
05:00 - 17:00

International Pier Opening Times:
Open in line with international flights

Domestic Arrivals Opening Times:
05:00 - 21:00 daily

International Departure Lounge:
05:00 - 17:00 daily

World Duty Free

World Duty Free

WDF Main Store Opening Times:
Monday: 04:00 - 21:30
Tuesday: 04:00 - 21:30
Wednesday: 04:00 - 21:30
Thursday: 04:00 - 21:30
Friday: 04:00 - 21:30
Saturday: 04:00 - 19:30
Sunday: 04:00 - 21:30

WDF Domestic Pier Opening Times:
11:00 - 14:00 daily

Helping passengers and colleagues travel safe. Shop safe.   Helping passengers and colleagues travel safe. Eat safe.

Download our App

Stay up to date with the latest Coronavirus information with the free Glasgow Airport app, get real-time flight info, flight notifications and more. Now also available on Apple watch. Find out more.

  • Download from the App Store
  • Get it on Google Play
7

Booking & Product updates

With increasing news coverage around the spread of Coronavirus, we’ve been working with our booking partner NCP (National Car Parks) to provide you with information around refunds and cancellation terms for any existing parking and lounge bookings. 

From 13th March 2020, the following terms apply to existing bookings regardless of whether your travel has been cancelled by your airline, tour operator or as a result of you wishing to change your travel plans.

Our contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.  

Flexible product booking

If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date into the car park. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

If you’ve prebooked a lounge on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to two hours before your arrival date into the lounge. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

Non-flexible product booking

If you’ve pre-booked parking on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking which you can use to book parking for a future date. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible.

If you’ve prebooked a lounge on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking. If you booked a lounge bundled with a non-flex parking product, we will issue a promo code equal to the total value of the booking. As an example, if the current booking is £40 parking + £20 lounge we will give a promo code to the value of £60. When you redeem the promo code you may wish to use the full value towards parking only or a combination of parking and lounge. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible. 

Contacting Us

Please avoid calling or emailing to follow up on your code. The team is dealing with every customer enquiry as quickly as possible but are experiencing unprecedented levels of contact at the moment which is impacting our response time. They will get back to all customers in due course and ask you to bear with and thank you for your patience and understanding at this time

Please see the frequently asked questions for more information and help.

Contacting Us 

Be advised that the UpperDeck Lounge, the Lomond Lounge and the Long Stay Car Park are now closed with immediate effect. Passengers affected are being contacted directly. 

Terms and Conditions
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FAQs

You can access a full list of FAQs on our COVID FAQ page

Glasgow Airport