Methods of payment
A range of payment methods have been introduced at the new facility for your convenience.
Drivers using the new facility will make payment at the exit barriers using a number of methods including:
- Coins ranging from 10p to £2, including the new £1 coin
- Chip and pin
- Contactless payment
- Apple Pay
Change machines are also located in the pick-up and drop-off facility.
Frequently asked questions
We have put a list of questions and answers together on the new pick-up and drop-off facility.
Q) When was the pick-up and drop-off facility introduced?
A) The new facility opened on April 27 2017.
Q) Why was the new system introduced?
A) The airport is busier than ever and the previous separate pick-up and drop-off areas couldn’t cope with the volume of traffic. The free drop-off area was severely congested on a regular basis and frequently abused by people parking there to pick-up passengers.
Q) How is the new scheme an improvement?
A) The new road layout and combined quick pick-up and drop-off facility is safer and offers greater convenience.
It was purpose built to accommodate the growing number of passengers using the airport: more people can now pick-up and drop-off at the same time. The new covered facility is directly opposite the main terminal.
Q) How much do I have to pay?
A) The pick-up and drop-off facility is designed to be used quickly and drivers should aim to be in and out in under 10 minutes, which costs £2. It gets more expensive the longer drivers wait in the area. Drivers should NOT use the facility for an extended period of time. It is designed to accommodate drivers who can guarantee they will be finished within 10 minutes.
If collecting someone from the airport, please ensure the passenger has cleared immigration (if applicable), collected any luggage and is ready for pick-up. There are has zones – coded A, B and C – to help you coordinate your pick-up. Please note zone C is suitable for all types of vehicles including coaches and mini-buses.
Drivers wishing to escort someone to the terminal they are dropping off, or to meet an passenger returning to Glasgow, should use Car Park 2.
The full charges to use the quick pick-up and drop-off facility are:
Up to 10 minutes: £2
11-15 minutes: £4
16-20 minutes: £6
21-30 minutes: £10
31-60 minutes: £40
61 minutes on: £30 for every 30 minutes thereafter.
Q) Does the pick-up and drop-off facility have any height restrictions?
A) The first two zones A and B both have a 2.2-metre height restriction, which is displayed on entry to the facility. Any vehicles including coaches and mini-buses over 2.2 metres in height should use zone C. For zone C follow the ‘All Other Vehicles’ signage when approaching the facility.
Q) What happens if I think I’ll need more than 10 minutes?
A) If drivers need more than 10 minutes they should use Car Park 2 (straight across from the terminal), which costs £3 for 20 minutes and £6 for up to an hour.
Q) How does it work?
A) As a car enters the quick pick-up and drop-off facility the number plate will be read automatically. When the same car arrives at the exit barrier the number plate is read again and the charge is calculated. Drivers then pay at one of the three barriers using cash or credit/debit cards (chip & pin or contactless) without needing to get out of the car. The machines are programmed to use the old and new £1 coins. Drivers can also use Apple Pay and change machines will also be available in the facility.
Q) Has the Taxi Pick Up point changed?
A) Taxis can pick-up in either the pick-up and drop-off facility (zones A, B or C) or Car Park 2 (zone D). Your taxi company will advise of your pick-up location.
Q) Do taxis pay?
A) All vehicles have to pay to use the quick drop-off and pick-up facility. Taxis may add the pick-up and drop-off charge onto fares.
Q) Is there a free option?
A) There is a free drop-off and pick-up area at the Long-Stay Car Park off Arran Avenue to the north west of the terminal. Drivers can park for free for up to 30 minutes and there is a 24-hour shuttle bus. It runs every 10 to 15 and journey time is approximately five minutes.
Q) Do disabled drivers pay to use the pick-up and drop-off facility?
A) Drivers with a blue badge should continue NOT use the pick-up and drop-off facility. Blue badge holder should use Car Park 2 opposite the terminal building, where they will be entitled to up to 30 minutes free parking.
Q) If a flight is delayed will I have to pay the charge for picking up a passenger?
A) The area is meant for drivers who can guarantee that they’ll be ready to leave within 10 minutes. Drivers should check the status of flights before leaving for the airport and only use the facility when they are sure the passenger they are collecting has cleared immigration (if applicable), has collected any luggage and is ready for pick-up.