Please note that due to evolving safety and regulatory requirements for cabin baggage, certain items previously permitted may no longer be allowed into the airport security restricted area or onboard an aircraft. Airport security staff will not let anything through a security checkpoint that they consider dangerous or for which they are unable to resolve potential concerns - even if it has previously been allowed in hand luggage.
Arrangements may vary between airports and will include security officer assessments on the day. Passengers should check before travelling for advance advice given by airports from, and through, which you may travel.
North Hanover Street Roadworks
Major roadworks on North Hanover Street, part of Glasgow’s ‘Avenues’ project, will see lane restrictions and temporary lights installed from Monday 26th May 2025 for at least 18 months, causing significant disruption to bus services accessing Buchanan Bus Station. Passengers are advised to plan ahead and allow extra travel time.
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The maximum number of individuals in a single booking is 6
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Hotel Extras
Ensuring that your holidays are appropriately protected is one of our main priorities. That's why we have partnered with Holiday Extras so you can get a travel insurance quote to protect you before and whilst you are travelling.
Holiday Extras Cover Ltd is authorised and regulated by the Financial Conduct Authority and has been independently rated 5-stars by Defaqto.
For more information or to obtain a quote, please go to their website - click the link below or call them on 0800 083 3551 to speak to a friendly advisor. Please quote AX848 upon calling.
Admittance to the UpperDeck is entirely at our discretion and to ensure that we provide the highest levels of service, we reserve the right to refuse entry to, or remove, any guest for any reason at our absolute discretion, for example, due to capacity limitations, health and safety grounds, intoxication or any conduct that we consider would offend or disturb other guests.
We shall use reasonable endeavours to ensure a suitable environment is maintained within the UpperDeck including, but not limited to, keeping the UpperDeck clean and tidy and ensuring staff are available to respond to any queries.
Guests to the UpperDeck are advised that smart casual or business attire is required and we reserve the right (at our absolute discretion) to refuse admission to or remove, any guest whose behaviour or mode of dress is considered by us to be unsuitable or is likely to offend other guests.
Guests shall comply with any specific requests, directions, instructions and/or orders issued by our staff at all times.
Guests are reminded that smoking (including electronic cigarettes) is strictly forbidden within the UpperDeck.
Guests must not remove food and/or drinks from the UpperDeck and will refrain from consuming food and/or drink in the UpperDeck other than food and/or drink provided in the UpperDeck.
Guests under the age of 18 are not permitted to consume alcohol in the UpperDeck.
Guests are advised that alcoholic beverages are limited to four per person in the UpperDeck Lounge only and we reserve the right to limited alcohol consumption, where necessary, to ensure a safe and comfortable environment for our guests and staff.
We shall not under any circumstances be liable or responsible for the loss or theft of any guest’s personal belongings whilst in the UpperDeck and guests take their personal belongings into the UpperDeck solely at their own risk.
We do not accept liability for any indirect, special or consequential loss incurred by any guest except for loss arising from death or personal injury caused by our negligence and as permitted by law.
