While deploying our contingency teams as industrial action got underway this morning, we experienced some disruption during the changeover at a peak time for the airport. This led to longer than normal queue times.
We quickly resumed normal operations, no flights were cancelled over the entire day and for the small number of delays we had on any flights the average wait was 15 minutes. Of the 23,000 passengers who travelled through the airport today, we have reached out directly to three individuals who were unable to make their flight.
Aviation is one of the most heavily-regulated industries in the world and despite completely false claims from Unite we would like to reassure our passengers that our contingency staff are fully qualified and competent, as we have demonstrated to the regulator. At no point will Glasgow Airport compromise the safety or security of our staff and passengers.
We are committed to ensuring disruption is kept to an absolute minimum and we want to reassure our passengers they continue to be our priority and take this opportunity to thank them for their patience.