UpperDeck code of conduct
- Admittance to the UpperDeck is entirely at our discretion and to ensure that we provide the highest levels of service, we reserve the right to refuse entry to, or remove, any guest for any reason at our absolute discretion, for example, due to capacity limitations, health and safety grounds, intoxication or any conduct that we consider would offend or disturb other guests.
- We shall use reasonable endeavours to ensure a suitable environment is maintained within the UpperDeck including, but not limited to, keeping the UpperDeck clean and tidy and ensuring staff are available to respond to any queries.
- Guests to the UpperDeck are advised that smart casual or business attire is required and we reserve the right (at our absolute discretion) to refuse admission to or remove, any guest whose behaviour or mode of dress is considered by us to be unsuitable or is likely to offend other guests.
- Guests shall comply with any specific requests, directions, instructions and/or orders issued by our staff at all times.
- Guests are reminded that smoking (including electronic cigarettes) is strictly forbidden within the UpperDeck.
- Guests must not remove food and/or drinks from the UpperDeck and will refrain from consuming food and/or drink in the UpperDeck other than food and/or drink provided in the UpperDeck.
- Guests under the age of 18 are not permitted to consume alcohol in the UpperDeck.
- Guests are advised that alcoholic beverages are limited to four per person in the UpperDeck Lounge only and we reserve the right to limited alcohol consumption, where necessary, to ensure a safe and comfortable environment for our guests and staff.
- We shall not under any circumstances be liable or responsible for the loss or theft of any guest’s personal belongings whilst in the UpperDeck and guests take their personal belongings into the UpperDeck solely at their own risk.
- We do not accept liability for any indirect, special or consequential loss incurred by any guest except for loss arising from death or personal injury caused by our negligence and as permitted by law.