My Account

Logout

My Flight

Helping each other to travel safely

Coronavirus Informotion

Tap to manage my booking Pre-register before flying
More info
More info
More info
More info

GBP = 1065.00 EUR

More info
1

Helping each other to travel safely

Together with the wider industry, we are working hard and have committed significant investment towards ensuring the safety and wellbeing of our passengers and staff.

We are currently introducing a series of measures to ensure our leisure and business travellers enjoy a safe and pleasant experience while passing through the terminal.

Passengers arriving and travelling through the terminal are asked to respect physical distancing. We have introduced markers across the terminal to help support passengers to maintain the correct distance where it is possible to do so.

Glasgow Airport continues to follow all UK and Scottish Government guidance and we remain in regular contact with the relevant health authorities with regards to the latest developments on Coronavirus (COVID-19).

Helping each other to travel safely

Travel

Don't travel if you have any symptoms

Distancing

Respect safe physical distancing

Sanitiser

Use hand sanitisers located throughout the terminal

Helping each other to travel safely

Cleaning

Enhanced cleaning regimes in place

Screens

Protective screens installed

Facial coverings

Wear facial coverings

2

Measures we're taking to keep you safe

We created this page for our passengers and colleagues who may have concerns about COVID-19 and their travel plans. The information has been prepared based on, and following, the advice of Heath Protection Scotland, Public Health England and the UK Government who we are in contact with on a regular basis. 

We would urge passengers travelling through Glasgow Airport to make themselves aware of the most recent government guidance, which can be found here. The latest travel advice can be found on the Foreign and Commonwealth office website.

Simple steps to avoid catching or spreading COVID-19 include:

  • Washing hands with soap and water often and for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin straight away and wash your hands afterwards
  • Try to avoid close contact with people who are unwell

Passengers arriving and travelling through the terminal are asked to respect physical distancing.

We have introduced markers across the terminal to help support passengers to maintain the correct distance where it is possible to do so.

  • All staff working in the terminal and interacting with passengers will wear personal protective equipment (PPE)

  • Protective screening has been installed in key areas of the airport such as our check-in and security halls
  • Hand sanitiser dispensers have been installed across the entire airport and all passengers and staff are encouraged to use them as frequently as possible as they pass through the terminal
  • Our already thorough cleaning procedures have been enhanced with a specific focus on the regular cleaning and disinfecting of all hard surfaces

  • Additional measures include regular use of electrostatic fogging machines proven to disinfect surfaces within two minutes
  • Passenger touchpoints are being treated with an advanced long-lasting antimicrobial protection surface bonding solution

  • While all our trollies are subject to the above-enhanced cleaning measures frequently, self-cleaning stations have been set up in our domestic and international baggage halls

Additional measures

All passengers should arrive at the airport wearing protective facial coverings and those who don’t will be able to access them in the terminal. It is important to stress that anyone who is experiencing Coronavirus (COVID-19) symptoms or feeling unwell should not travel to the airport. Posters and signage explaining these additional measures are in place throughout the terminal.

3

Pre-register before flying

Your safety is our number one priority when you plan to fly and it's important you have a good travel experience when flying through Glasgow Airport.

By pre-registering, it'll help us to help you by allowing us to provide you with coronavirus information and travel guidelines relevant to your journey.  

We promise to guide you through the new airport experience, and we'll keep you updated every step of the way. 

Benefits

tickKeeping you informed with the latest Coronavirus information and travel guidelines

tickRegulate capacity in the airport

tickPromise to guide you through the new terminal experience via email and app notifications

tickHelp us know how many passengers will be flying through our airport

 

Pre-register before flying
4

Airline updates

A number of airlines have indicated that they plan to introduce or continue to operate the following routes at Glasgow Airport.

 

Destination Airline Re-start date Booking
London Heathrow British Airways Currently operating
(double daily)
Book now >
Dublin Ryanair Currently operating Book now >
Highlands & Islands Loganair Currently operating Book now >
Amsterdam KLM Currently operating Book now >
Belfast International easyJet Currently operating Book now >
London Gatwick easyJet Currently operating Book now >
Southampton Loganair Currently operating Book now >
Budapest Wizz Air Currently operating Book now >
Alicante Ryanair Currently operating Book now >
Malaga Ryanair Currently operating Book now >
Derry/Londonderry Loganair Currently operating Book now >
Kirkwall Loganair Currently operating Book now >
Sumburgh Loganair Currently operating Book now >
Brussels Ryanair Currently operating Book now >
Krakow Ryanair Currently operating Book now >
Wroclaw Ryanair Currently operating Book now >
Bristol easyJet Currently operating Book now >
Luton easyJet Currently operating Book now >
Birmingham easyJet Currently operating Book now >
Stansted easyJet Currently operating Book now >
Dublin Aer Lingus Currently operating Book now >
Dubai Emirates Currently operating Book now >
Kefalonia  Jet2 Currently operating Book now >
Zante Jet2 Currently operating Book now >
Heraklion Jet2 16th July Book now >
Funchal Jet2 17th July Book now >
Dalaman Jet2 17th July Book now >
Rhodes Jet2 17th July Book now >
Zante Jet2 22nd July Book now >
Antalya Jet2 22nd July Book now >
Corfu Jet2 22nd July Book now >
Malaga Jet2 25th July Book now >
Fuerteventura Jet2 25th July Book now >
Gran Canaria Jet2 25th July Book now >
Majorca (Palma) Jet2 25th July Book now >
Lanzarote Jet2 25th July Book now >
Ibiza Jet2 25th July Book now >
Tenerife Jet2 25th July Book now >
Toronto Air Transat 26th July Book now >
Alicante Jet2 27th July Book now >
Paphos Jet2 1st Aug Book now >
Faro Jet2 1st Aug Book now >
Frankfurt Lufthansa 1st Aug Book now >
Antalya TUI 1st Aug Book Now >
Majorca (Palma) TUI 1st Aug Book Now >
Ibiza TUI 1st Aug Book Now >
Majorca (Palma) TUI 1st Aug Book Now >
Dalaman easyJet 1st Aug Book Now >
Faro easyJet 1st Aug Book Now >
Kos easyJet 1st Aug Book Now >
Majorca (Palma) easyJet 1st Aug Book Now >
Paris easyJet 1st Aug Book Now >
Costa del Sol (Malaga) easyJet 1st Aug Book Now >
Zante TUI 2nd Aug Book Now >
Split easyJet 2nd Aug Book Now >
Alicante easyJet 2nd Aug Book Now >
Dalaman TUI 3rd Aug Book Now >
Gran Canaria TUI 3rd Aug Book Now >
Bordeaux easyJet 3rd Aug Book Now >
Tenerife TUI 4th Aug Book Now >
Amsterdam easyJet 4th Aug Book Now >
Jersey easyJet 4th Aug Book Now >
Larnaca Jet2 5th Aug Book now >
Lanzarote TUI 6th Aug Book Now >
Barcelona easyJet 6th Aug Book Now >
Costa Dorada (Reus) TUI 7th Aug Book Now >
Madeira Jet2 7th Aug Book now >
Rhodes TUI 8th Aug Book Now >
Paphos TUI 12th Aug Book Now >
Izmir Jet2 13th Aug Book now >
London City British Airways 20th Aug Book now >
Bodrum Jet2 24th Aug Book now >
Tunisia TUI 31st Aug Book Now >
Menorca Jet2 1st Sept Book now >
Belfast City Loganair  4th Sept Book now >
London Gatwick British Airways 9th Sept Book now >

 

 

 

5

Travel & Retail updates

Travel

A number of airlines have cancelled flights in response to the latest travel advice regarding Coronavirus.

Please click over to our Airlines section. You will be able to select your airline from a list which includes a website link and contact details.

You can check the status of your flight on our flight information page.

Retail

  • World Duty Free - main store after security - currently trading
    • 4am - 10pm daily
    • Contactless payment only

  • Boots - after security - currently trading
    • 5am - 6.30pm daily 
  • Krispy Kreme - after security - currently trading
    • 5am - 6pm daily 
  • JD Sports - after security - currently trading
    • 5am - 6pm daily 

  • WH Smiths main store after security - currently trading
    • Mon - Fri 6am - 8pm
    • Sat & Sun 6am - 6pm

  • Starbucks - after security - currently trading
    • Thursday 16th July  0900 – 1800hrs

      Friday 17th July  0900 – 1800hrs

      Saturday 18th July 0700 – 1600hrs

      Sunday 19th July  0700 – 1600hrs

      Monday 20th July 0900 – 1800hrs

      Tuesday 21 July  0700 – 1600hrs

      Wednesday 22 July 0700 – 1600hrs

  • Travelex

    Due to Covid-19, Travelex is currently only offering Home Delivery on all travel money purchases via their website. To ensure the protection of their colleagues and customers, all Travelex UK stores are temporarily closed. Royal Mail will no longer guarantee deliveries by 1 pm the next working day for items posted from Thursday 19 March 2020 onwards, therefore, you may experience a slight delay to your home delivery order.

 

Helping passengers and colleagues travel safe. Shop safe.Helping passengers and colleagues travel safe. Eat safe.

Download the Glasgow Airport App

Stay up to date with the latest Coronavirus information

tickSubscribe to arrivals and departures updates up to 48 hours in advance

tickGet live flight updates and stop staring at the airport screens

tickPre-order food in the terminal

tickNavigate the terminal with the airport map

tickBook your parking

tickGet coupons and discounts from shops and restaurants

tickFlight notifications and updates from your smartwatch

 

Get it on Google Play
6

Booking & Product updates

With increasing news coverage around the spread of Coronavirus, we’ve been working with our booking partner NCP (National Car Parks) to provide you with information around refunds and cancellation terms for any existing parking and lounge bookings. 

From 13th March 2020, the following terms apply to existing bookings regardless of whether your travel has been cancelled by your airline, tour operator or as a result of you wishing to change your travel plans.

Our contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.  

Flexible product booking

If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date into the car park. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

If you’ve prebooked a lounge on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to two hours before your arrival date into the lounge. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

Non-flexible product booking

If you’ve pre-booked parking on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking which you can use to book parking for a future date. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible.

If you’ve prebooked a lounge on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking. If you booked a lounge bundled with a non-flex parking product, we will issue a promo code equal to the total value of the booking. As an example, if the current booking is £40 parking + £20 lounge we will give a promo code to the value of £60. When you redeem the promo code you may wish to use the full value towards parking only or a combination of parking and lounge. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible. 

Contacting Us

Please avoid calling or emailing to follow up on your code. The team is dealing with every customer enquiry as quickly as possible but are experiencing unprecedented levels of contact at the moment which is impacting our response time. They will get back to all customers in due course and ask you to bear with and thank you for your patience and understanding at this time

Please see the frequently asked questions for more information and help.

Contacting Us 

Be advised that the UpperDeck Lounge, the Lomond Lounge and the Long Stay Car Park are now closed with immediate effect. Passengers affected are being contacted directly. 

Download the Glasgow Airport App

Stay up to date with the latest Coronavirus information

tickSubscribe to arrivals and departures updates up to 48 hours in advance

tickGet live flight updates and stop staring at the airport screens

tickPre-order food in the terminal

tickNavigate the terminal with the airport map

tickBook your parking

tickGet coupons and discounts from shops and restaurants

tickFlight notifications and updates from your smartwatch

 

Get it on Google Play
7

FAQs

A collection of FAQs to help our passengers and staff.

What precautionary measures are in place at Glasgow Airport?

We are continuing to follow the medical, clinically driven, advice from the relevant health authorities on what measures are required and effective to deal with COVID-19. This includes:

  • Promoting all of the latest advice on COVID-19 which has been supplied by Health Protection Scotland and Public Health England.
  • Installing hand sanitisers throughout the airport.
  • Enhancing our already thorough cleaning procedures with a specific focus on the regular cleaning of hard surfaces.

What's the risk of coronavirus for travellers?

There are some countries and areas where there's a higher chance of coming into contact with someone with COVID-19. The NHS has prepared the following advice for travelers

What should I do if I’ve arrived from a country with confirmed cases?

Any passenger arriving from an affected country should follow the advice of the UK Government which is available on their website. If you are at the airport and experiencing the symptoms of a cough, fever or shortness of breath please make yourself known to the nearest colleague who will be able to support you. If you are not at the airport, please call NHS on 111.

Will my flight be affected?

If you’re concerned about the impact of the COVID-19 outbreak on your existing travel plans, please contact your airline for the latest flight information.

Should I wear a face mask?

The wearing of facial coverings is now mandatory on public transport, including airports.

This will apply to all passengers and staff in public areas, although there will be exemptions especially for those who are not able to wear a face-covering for specific medical reasons. Children under five will also be exempt.

See gov.scot for further information.

How can I prepare ahead of my trip?

If you are traveling soon and worried about how COVID-19 might affect your plans, please check ABTA’s latest advice here. You can also find more information for passengers and holidaymakers on the CAA website.


If you do not wish to travel due to a pre-existing condition, please contact your airline or if your doctor has recommended you not to travel please contact your travel insurance company.

What do I do if I’ve booked parking or lounge and my airline cancels my flight?

With increasing news coverage around the spread of Coronavirus, we’ve been working with our booking partner NCP (National Car Parks) to provide you with information around refunds and cancellation terms for any existing parking and lounge bookings. 

From 13th March 2020, the following terms apply to existing bookings regardless of whether your travel has been cancelled by your airline, tour operator or as a result of you wishing to change your travel plans.

Our contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.  

Flexible product booking

If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date into the car park. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

If you’ve prebooked a lounge on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to two hours before your arrival date into the lounge. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

Non-flexible product booking

If you’ve pre-booked parking on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking which you can use to book parking for a future date. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible.

If you’ve prebooked a lounge on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking. If you booked a lounge bundled with a non-flex parking product, we will issue a promo code equal to the total value of the booking. As an example, if the current booking is £40 parking + £20 lounge we will give a promo code to the value of £60. When you redeem the promo code you may wish to use the full value towards parking only or a combination of parking and lounge. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible. 

Contacting Us

Please avoid calling or emailing to follow up on your code. The team is dealing with every customer enquiry as quickly as possible but are experiencing unprecedented levels of contact at the moment which is impacting our response time. They will get back to all customers in due course and ask you to bear with and thank you for your patience and understanding at this time

Please see the frequently asked questions for more information and help.

Useful links

Download the Glasgow Airport App

Stay up to date with the latest Coronavirus information

tickSubscribe to arrivals and departures updates up to 48 hours in advance

tickGet live flight updates and stop staring at the airport screens

tickPre-order food in the terminal

tickNavigate the terminal with the airport map

tickBook your parking

tickGet coupons and discounts from shops and restaurants

tickFlight notifications and updates from your smartwatch

 

Get it on Google Play