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FAQs

PCR Drive-Thru Test

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GBP = 1065.00 EUR

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1

Where is the PCR Drive-Thru Test facility?

The PCR Drive-Thru Test will take place in your car in the Short Stay Car Park 2 at Glasgow Airport.

As part of the booking process, you will be asked to provide your Vehicle Registration Number. This will be used to let you into the car park without being charged.

The parking barrier will only lift when it is your slot. Please do not arrive before or after your allocated time slot.

2

How and where do I take the test?

If you have taken a UK Government test, you can expect the same experience with the Glasgow Airport PCR Drive-Thru Test process.


The test will take place in your car within the Short Stay Car Park 2 at Glasgow Airport.

3

How long will it take to get the results?

Once the testing kit has reached our onsite lab, the results will be emailed to you within 24 hours.

4

What happens if I test negative?

Passengers who test negative will be allowed to proceed to check-in for their flight.

Given the frequency of change, we advise you to check the GOV.UK Foreign Travel Advice website for the latest details.

Some countries require printed certificates, rather than electronic versions on your phone. Please use the link below to check the specific requirements of the country you are travelling to.

5

What happens if I test positive?

On receipt of your test results, and should your result be positive, you must not travel to the airport, self isolate immediately and you must contact the airline.

DOWNLOAD THE PROTECT.SCOT APP

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other and reduce the spread of coronavirus.

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6

What if I need to book for two or more people?

Where possible we ask that customers book individually, using their own vehicle i.e one test per vehicle.

Where this is not practical or possible, and if you have another person in the car that also needs to take a test alongside you, then we ask you carefully read the steps below before you make your booking with us.

Steps
1) Book each person individually 

2) Use a different email address for each booking

3) Use the same vehicle registration number for both bookings

4) For the second booking made, pick a time slot at least 2 hours before or after the slot selected for the first booking. This is due to the way our car park barrier system works. 

5) Arrive at the earliest slot time booked i.e if you booked 0900 - 1000 and 0700- 0800 then please arrive at 0700. Our staff where possible will try and perform both of your tests together.

Practical example

John and Fiona both need PCR Drive-Thru tests on 2nd April at 0400. John and Fiona share the same car, which has a vehicle registration number of BD51 SMR.  John buys his test online and selects the 0400 - 0500 slot. He uses his email address and reg BD51 SMR. Fiona buys her test online and selects the 0900 - 1000 slot. She users her email address and uses reg BD51 SMR. The slots are at least 2 hours apart. John and Fiona arrive at the PCR Drive-Thru test on 2nd April at 0400. Both John and Fiona are tested together, and Fiona does not need to return at 0900.  John and Fiona received their test results by email within the next 24 hours.

7

What precautionary measures are in place at Glasgow Airport?

We are continuing to follow the medical, clinically driven, advice from the relevant health authorities on what measures are required and effective to deal with COVID-19. This includes:

  • Promoting all of the latest advice on COVID-19 which has been supplied by Health Protection Scotland and Public Health England.
  • Installing hand sanitisers throughout the airport.
  • Enhancing our already thorough cleaning procedures with a specific focus on the regular cleaning of hard surfaces.

COVID Info

Find all the information you need on COVID and travelling through the airport on our dedicated information page

Coronavirus Information
8

What's the risk of coronavirus for travellers?

There are some countries and areas where there's a higher chance of coming into contact with someone with COVID-19. The NHS has prepared the following advice for travelers

9

What should I do if I’ve arrived from a country with confirmed cases?

Any passenger arriving from an affected country should follow the advice of the UK Government which is available on their website. If you are at the airport and experiencing the symptoms of a cough, fever or shortness of breath please make yourself known to the nearest colleague who will be able to support you. If you are not at the airport, please call NHS on 111.

10

Will my flight be affected?

If you’re concerned about the impact of the COVID-19 outbreak on your existing travel plans, please contact your airline for the latest flight information.

11

Should I wear a face mask?

It is compulsory for passengers arriving and travelling through the terminal to wear facial coverings at all times and to respect physical distancing. We have introduced markers across the terminal to help support passengers to maintain the correct distance where it is possible to do so.

If you require special assistance whilst at the airport, please check the Special Assistance section for any changes that may affect your journey at the airport due to additional COVID-19 measures.

Special assistance
12

How can I prepare ahead of my trip?

If you are travelling soon and worried about how COVID-19 might affect your plans, please check ABTA’s latest advice here. You can also find more information for passengers and holidaymakers on the CAA website.


If you do not wish to travel due to a pre-existing condition, please contact your airline or if your doctor has recommended you not to travel please contact your travel insurance company.

13

What do I do if I’ve booked parking or lounge and my airline cancels my flight?

With increasing news coverage around the spread of Coronavirus, we’ve been working with our booking partner NCP (National Car Parks) to provide you with information around refunds and cancellation terms for any existing parking and lounge bookings. 

From 13th March 2020, the following terms apply to existing bookings regardless of whether your travel has been cancelled by your airline, tour operator or as a result of you wishing to change your travel plans.

Our contact centre is currently experiencing high volumes of calls. Please avoid calling or emailing unless you are due to travel in the next 72 hours. We recommend that you follow the advice below as the team are having to prioritise customers whose immediate travel plans are now impacted.  

Flexible product booking

If you’ve pre-booked parking on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to 2 hours before your arrival date into the car park. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

If you’ve prebooked a lounge on a flexible product, you can cancel and get a refund, or amend your booking online as part of the terms of the product you’ve booked. This can be completed online up to two hours before your arrival date into the lounge. Please visit the manage my booking section on the Glasgow Airport website or, visit the website you booked through and cancel or amend once you’ve logged into your booking.

Non-flexible product booking

If you’ve pre-booked parking on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking which you can use to book parking for a future date. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible.

If you’ve prebooked a lounge on a non-flexible product and you wish to amend or cancel your booking, we can issue you with a promo code to the full value of your booking. If you booked a lounge bundled with a non-flex parking product, we will issue a promo code equal to the total value of the booking. As an example, if the current booking is £40 parking + £20 lounge we will give a promo code to the value of £60. When you redeem the promo code you may wish to use the full value towards parking only or a combination of parking and lounge. The promo code will be valid for 12 months from the date of issue. To request your promo code, please email us at bookingenquiries@ncp.co.uk with your booking reference number and contact details and we’ll respond to you as soon as possible. 

Contacting Us

Please avoid calling or emailing to follow up on your code. The team is dealing with every customer enquiry as quickly as possible but are experiencing unprecedented levels of contact at the moment which is impacting our response time. They will get back to all customers in due course and ask you to bear with and thank you for your patience and understanding at this time

 

Parking FAQs

Please see the frequently asked questions for more information and help.

View NCP FAQs

Download our App

Stay up to date with the latest Coronavirus information with the free Glasgow Airport app, get real-time flight info, flight notifications and more. Now also available on Apple watch. Find out more.

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