Public Transport

Bus and coach services
Stansted Airport is well served by buses and coaches, but please note that at present the majority of buses and coaches that serve Stansted Airport are not wheelchair accessible. Most services will be able to carry a folded wheelchair, as long as passengers can board the service unaided.  Please contact the specific transport operator should you require further information.

• The coach station is close to the terminal building and access is via ramps, lifts or by escalator. The coach station waiting room, ticket office and toilet are all accessible to wheelchair users.
• Tickets may be purchased from the waiting room office or at the coach desks in the terminal building between 06:00-02:00. You can also purchase tickets onboard the coach.
• Please see details of services or contact the Traveline on 0870 574 7777.
• If you require a wheelchair or assistance from the coach station please ask a member of staff or use the help points which are located in the short stay car park.

Train services
The train station is located directly below the terminal building and access is via ramps, lifts or escalators. Train access for wheelchair users is via a portable ramp and assistance will be provided by National Express staff. We advise that you pre-book assistance if possible, by calling their helpline on 0845 600 7245.

Stansted Express
The Stansted Express  (link will launch a new window) takes approximately 45 minutes to and from London Liverpool Street station, with one stop at Tottenham Hale. Trains run every 15 minutes between 08:00-17:00 weekdays, and every 30 minutes between 06:00-23:59 at all other times. All new Stansted Express trains have a toilet for wheelchair users, which also includes a baby change area. Help alarms are fitted both inside and outside the toilet.

Taxis
Checker Cars are based at the airport and can offer assistance to passengers with special needs.

• A taxi desk is located on the international arrivals concourse.
• Courtesy telephones are located in both the international and UK baggage reclaim areas.
• Wheelchair accessible vehicles are available on request.
• Checker Cars are at present permitted to pick up and drop off at the front of the terminal building.
• To book a taxi in advance please telephone 0800 747 737 (UK)
  +44 (0)1279 661 111 (From outside the UK).
• Help phones are situated just outside the terminal building by the revolving doors.