About us

At a glance

With some 30 airlines serving approximately 100 destinations worldwide, including Canada, the US, the Caribbean, Europe, North Africa and the Gulf, Glasgow is Scotland’s principal long-haul airport as well as Scotland’s largest charter hub.

Carrying over seven million passengers per year, Glasgow Airport serves more Scottish destinations than any other airport and is a key component of Scotland’s transport infrastructure. 

Glasgow Airport is owned by LHR Airports Limited, which also owns Heathrow, Southampton and Aberdeen airports.

  • Operating hours: 24 hours a day, 365 days a year
  • Opened: 1966
  • Runways: One main (2658m long)
  • Terminals: Two – our main terminal plus our smaller T2 facility
  • Airlines: 30
  • Destinations: 100
  • Air transport movements per year: 80,000
  • Passengers per year: 7.4 million
  • Air cargo per year: 11,000 tonnes 
  • Status: Scotland’s principal long-haul airport
Our management

Glasgow Airport’s day-to-day operations and strategic oversight are the responsibility of our management team.

Amanda McMillan, Managing Director, Glasgow Airport

A qualified Chartered Accountant, Amanda McMillan was appointed Managing Director of Glasgow Airport in 2008.

Ms McMillan first joined what was then BAA from drinks giant Diageo in October 2005, initially working at the BAA Business Support Centre (BSC). In September 2006, she was appointed Operations Director at Glasgow Airport and had overall responsibility for the operational performance of the airport terminal, security, airfield, fire service and engineering. Ms McMillan returned to the BSC in July 2007 as Managing Director before assuming the same role at Glasgow Airport in 2008.

Ms McMillan is responsible for leading and developing a high profile, complex business that supports over 4,500 jobs and involves multiple private and public stakeholders.

In June 2013, Ms McMillan received an OBE (Order of the British Empire) in recognition of her success in growing passenger numbers during a time of economic uncertainty and securing a host of new routes and services.

Francois Bourienne, Commercial Director, Glasgow Airport

Francois joined Glasgow Airport in 2010 as Commercial Director following four years with the Nuance Group, a leading Swiss-based travel retailer, where he was active in business development, working on various concession tenders and starting operations in both France and Bulgaria. Prior to this Francois was a consultant with Accenture and Bain & Company, advising mainly FMCG and retail companies on strategy and was also involved in due diligence for private equity funds. He holds an MSc in Management from EM Lyon and a MBA from INSEAD.

Campbell MacKinnon, Operations Director, Glasgow Airport

Campbell MacKinnon first joined Glasgow Airport as a trainee fire-fighter in 1998. He went on to work in every role within the fire service before being appointed Airport Fire Manager in December 2007. After one year in the role, Campbell assumed responsibility for the entire airside operation at Glasgow Airport when he became Head of Airside. This role was widened out to include the engineering department and in December 2011 he was appointed Operations Director. Campbell oversees a large team and has responsibility for Security, Terminal, Airside, Infrastructure (Engineering & Projects), Fire Service, Assurance Team and Operational Performance.

Customer charter

Glasgow Airport values your custom and we are committed to  ensuring  your time with us  is enjoyable, hassle free and you feel safe at all times

Our Customer Charter is based on the things you told us are important to you and specifically how we can ensure you have a great experience as you travel through the airport.

Our commitment to you is that we will do everything we can to meet your expectations and give you a fantastic and memorable airport experience.

We welcome your feedback and ideas on how we can improve your airport experience so we would delighted to hear from you.

Download our customer charter commitments (735KB PDF)

Who does what?

Running a busy airport is a complex operation which involves ensuring everything is safe and secure for the benefit of our passengers, staff and visitors.

It is important that all of our services run smoothly so our responsibilities include:

  • Looking after security
  • Property management
  • Retail facilities
  • Fire services and cargo

We also have an obligation to minimise our environmental impact so we have a robust corporate responsibility agenda and positive results of which we are very proud. As a business, we want to be a leader in this field.

To achieve our goals and aspirations, Glasgow Airport works in partnership with many other organisations to deliver a high-quality service:

Airlines

Responsible for checking in passengers, delivering hold luggage to its final destination, cargo, providing and fuelling aircraft, boarding passengers, passenger safety, on-board catering and complaint handling.

Civil Aviation Authority

Controls all flight paths and aircraft routes at UK airports, regulates airlines, airports and the National Air Traffic Services. The CAA also sets airport charges at the London airports.

UK Border Force

Border Force was formed on 1 March 2012 as a law enforcement command within the Home Office. Border Force secures the border and promotes national prosperity by facilitating the legitimate movement of individuals and goods, whilst preventing those that would cause harm from entering the UK. This is achieved through the immigration and customs checks carried out by its staff.

National Air Traffic Services (NATS)

Looks after air traffic control and management, ensuring aircraft flying in UK airspace and over the eastern part of the North Atlantic are safely separated.

History

Glasgow Airport is proud to serve Scotland and has done so for nearly 50 years.

History timeline

Planning and development

Our vision for Glasgow Airport is to be Scotland’s preferred business and leisure airport by developing a strong and lasting route network and delivering an unrivalled customer experience. Our master plan, which was updated in 2011, sets out a clear strategy for future airport development aligned to this vision

Glasgow Airport is an asset of strategic national importance, providing employment for more than 7,300 people across Scotland and generating nearly £200 million annually for the economy, more than any other airport in Scotland. As the airport grows, so too will the substantial contribution it makes to Scotland’s economic success.

Not only does the master plan outline how the airport can grow to accommodate increased passenger demand up to 2040, it considers the benefits of a successful and growing airport that underpins both the local and wider Scottish economy.

To view the master plan and associated documents:

Airport Surface Access Strategy

Glasgow Airport’s Surface Access Strategy can be viewed here:

Glasgow Airport Strategic Transport Appraisal Part 2 Executive Summary

Glasgow Airport jointly commissioned a review of strategic transport with Glasgow City Council, Renfrewshire Council and Transport Scotland. This document provides an Executive Summary of the study which was completed in March 2014.

You can also visit our Media Centre where you will find press releases relating to any relevant developments.